Terms & Conditions

These Terms and Conditions (“Agreement”) outline the rules for using our website and purchasing our products. You agree to be bound by this Agreement by accessing or using our website. Please read it carefully before placing an order.

Using Our Website

• You may use our website to browse our new and pre-owned mobile phone selection, learn about our services, and place orders.
• You agree not to use our website for any illegal activity or in a way that damages or disrupts its operation.

Products and Services

• We offer a wide range of new and pre-owned mobile phones from all the top brands available in the UAE.
• We also provide a B2B phone supply, offering businesses bulk quantities.
• All products and services are subject to availability, and we reserve the right to modify, discontinue, or refuse any product or service at any time.

Ordering and Payment

• To place an order, you must provide accurate information, including your name, shipping address, and contact details.
• We accept secure online payments through trusted payment gateways. We do not store your full credit card details on our servers.
• All orders require full payment before processing begins.

Pricing and Payment

• All prices on our website are listed in AED (UAE Dirhams) and are subject to change without notice. We make every effort to ensure accurate pricing but cannot guarantee any errors.
• Once you place an order, the price will be locked in at the time of confirmation.

Delivery

• We offer delivery services within Dubai. Delivery times will vary depending on your location and the chosen delivery option. Delivery fees will be displayed during checkout.
• You will receive a notification with tracking information once your order has shipped.

Returns and Exchanges

• We want you to be happy with your purchase! If you are unsatisfied, you may return most new and unused items within 7 days of delivery for a full refund (minus any original delivery fees).
• Please see our separate Return Policy for full details on eligibility and procedures.

Warranties

• New phones come with a manufacturer’s warranty. The warranty period and coverage will vary depending on the brand and model of the phone. Please refer to the manufacturer’s documentation for details.
• We offer a limited warranty on used phones. The specific terms of the warranty will be displayed on the product page.

Intellectual Property

• All content on our website, including text, images, logos, and product descriptions, is the property of SDM Mobile Phones Trading or its licensors and is protected by UAE and international copyright laws.
• You may not reproduce, modify, distribute, or display any content from our website without our prior written consent.

Limitation of Liability

• SDM Mobile Phones Trading will not be held liable for any indirect, incidental, or consequential damages arising from your use of our website or products. Our liability is limited to the purchase price of the specific product in question.

Indemnification

• You agree to indemnify and hold harmless SDM Mobile Phones Trading, its affiliates, officers, directors, employees, and agents from any claims, damages, losses, liabilities, or costs arising from your use of our website or products.

Governing Law

• This Agreement is governed by and construed in accordance with the laws of the United Arab Emirates, without regard to its conflict of law provisions.

Entire Agreement

• This Agreement constitutes the entire agreement between you and SDM Mobile Phones Trading. It supersedes any prior agreements or understandings, whether written or oral.

Amendments

• We may modify these Terms and Conditions at any time. Your continued use of our website following any modifications constitutes your acceptance of the amended Agreement.

Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us at (absamad.uae@gmail.com, asamadi509@gmail.com)
or call us at (+971 55 487 2526, +971 50 187 9098 ).